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Supplier Relationship Management – Advanced

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A Supplier Relationship Management course designed to help equip practitioners to identify their most important suppliers, and unlock value and reduce risk from them.

Based around the Positive Purchasing ‘Orchestra of SRM®’, including the 5A™ Strategic Collaborative Relationship process (customizable to your own process), our advanced Supplier Relationship Management training course will enable you to identify those suppliers who are important and why, and equip you with the tools and approaches to determine and effect the right interventions with the right suppliers.

Supplier Relationship Management course - classroom and online training - Advanced

Course Content

Introduction to Supplier Relationship Management and segmenting the supply base

  • The buyer/supplier relationship
  • Introduction to SRM
  • Why we need an approach for key suppliers and the value possible from a well-managed relationship
  • Supplier segmentation and what makes some suppliers important or strategic

Measuring the supplier and driving improvement

  • The seller’s perspective and agenda
  • Supplier Performance Measurement and developing KPIs
  • The STPDR process for driving supplier improvements

Managing the supplier

  • Contract management
  • Supplier intervention mapping
  • Managing supplier risk
  • Managing for results and managing relationships with suppliers (business-wide) and supplier interface mapping

Dealing with dispute and conflict resolution

  • Dealing with dispute and conflict resolution
  • Supply chain management and supply chain mapping
  • Supplier reviews

Strategic collaborative relationships

  • Determining the right relationship
  • Creating joint working and collaboration
  • Strategic relationships and how to manage them

Securing innovation and developing a Supplier Relationship Management strategy

  • Securing innovation from the supply base
  • Developing an SRM strategy
  • Governance for SRM

Learning objectives

By the end of this course delegates will be able to:

  • Describe what makes some suppliers more important than others
  • Segment a supply base and identify important and strategic suppliers
  • Describe the different approaches and types of intervention for important suppliers
  • Apply a series of approaches to better manage a supplier
  • Identify and drive in the appropriate relationship with important and strategic suppliers
  • Apply simple contract management principles
  • Conduct a supplier review meeting
  • Manage supplier performance and deal with issues or the need for improvement
  • Develop joint working approaches for strategic relationships to collaborate on key initiatives
  • To identify how a strategic supplier can help drive business growth or create competitive advantage
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Course Catalogue

To download our Training Course Catalogue, please click the link below.

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Get in Touch

If you’d like to discuss how our training, platform and package options could work for your organization, please click below or call us on +44 33 00 94 0000.

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