Overview
An introductory Supplier Relationship Management course designed to help individuals understand the principles of the buyer/seller relationship, and to equip them with some basic tools and approaches to maximize the value from key relationships.
The course covers the basic principles of Supplier Management as part of an overall Supplier Relationship Management approach and is based around the Positive Purchasing Supplier Management process.
Classroom
1 day
Virtual
2 x 3.5 hours
Course Content
Introduction to Supplier Relationship Management
- The buyer/supplier relationships
- What makes some suppliers important or strategic
- Value possible from a well-managed relationship
- The seller’s perspective and agenda and how they gain advantage
- Measuring supplier performance
Driving improvements and making the relationship work
- Driving supplier improvements
- Managing the supplier to get the results needed
- Contract management
- Creating the right relationship
- Managing supplier meetings, reviews and interactions
Learning Objectives
By the end of this course delegates will be able to:
- Describe what makes some suppliers more important than others
- Describe the different approaches and types of intervention for important suppliers
- Describe how suppliers gain advantage
- Apply a series of approaches to better manage a supplier