Supplier Relationship Management Trainingto build capability, reduce risk and unlock new value from key suppliers

High-impact Supplier Relationship Management (SRM) courses that cover the entire spectrum of SRM training including supplier and contract management, supplier performance measurement and improvement and, for the critical few most important suppliers; strategic collaborative relationships.

Our Supplier Relationship Management courses include a range of training options for supply chain management, managing supply-side risk, and driving sustainability in the supply chain.

A range of highly practical Supplier Relationship Management training courses for procurement professionals, business stakeholders, supplier facing teams and executive sponsors.

Courses are available as classroom training at your location in most countries worldwide, as live, online, instructor-led workshops, or as an elearning pathway on Procleus.

Frequently Asked Questions

What is SRM and what exactly does it include?

SRM is Supplier Relationship Management. It is an umbrella term for the different types of supply-side intervention that can be used to manage important and strategic suppliers and supply chains. The approaches needed for each vary according to the factors that make the supplier or supply chain important.

Why is SRM so important for organizations?

An effective SRM approach is essential to remain in control of what happens in the supply base and to minimize risk, unlock innovation, drive sustainability, reduce costs and secure new value.

Will this training help me decide which suppliers I need to work with?

Yes, our advanced SRM training includes extensive training, with tools and frameworks, to segment the supply base and determine who is important and, based upon why they are important, the interventions needed. We also offer the option of segmentation workshops where we work with your team to segment your suppliers and deliver a fully segmented supply base.

Will this training help if most of the engagements with our suppliers happen out in the business?

Yes because it will provide tools and approaches to ensure business engagement and put in place new ways of managing suppliers together with key stakeholders. The training will also include approaches for how to establish good practice for engaging with suppliers business wide.

Does the training provide me with the methodology, tools and templates to do this in my workplace?

Yes – the training is based upon the Orchestra of SRM® training that includes the 5S and 5A methodologies. This includes approaches for supplier management, supplier performance measurement, supplier improvement and development, supply chain management and strategic collaborative relationships.

Will this training help to understand supply chains and how to manage them?

Yes. Our advanced training includes supply chain management and key principles and practices along with approaches to map a supply chain and drive improvements.

Will this training help to drive sustainability with our key suppliers?

Yes, in fact our SRM training is essential to driving sustainability with suppliers and in supply chains. It includes key approaches necessary to make this happen.

Does this training include how to work more closely with our key suppliers e.g. to get more innovation or work on a joint project?

Yes, the advanced SRM training includes how to establish and get the most from strategic collaborative relationships. The training is built around the 5A methodology for strategic relationships and includes training on how to manage relationships at that level.

How can I know that this training will fit my role?

We offer a range of SRM training for every level, suitable for procurement and non-procurement people. If you work with suppliers in some way, we have a course for you.

Are there any entry requirements? Do I need prior knowledge or training before I do this course?

There are no specific entry requirements and everyone will benefit from our training. It helps if there is some experience of procurement or working with suppliers.

Are there any books that I can buy to learn more about SRM?

Yes. Supplier Relationship Management by Jonathan O’Brien provides the full Orchestra of SRM methodology, and used as a core text by universities worldwide. It has become the benchmark for implementing SRM.