Supplier Relationship Management (SRM) brings your suppliers and supply chains fully under control.
It is a powerful combination of different Supply-side interventions that, when implemented well, will mitigate supply-side risk, and unlock vast hidden value, new cost reduction and innovation in the supply base. It’s also key to driving supply-side sustainability.
How it works
Supplier Relationship Management works by segmenting the supply base to determine those suppliers, and supply chains, that are important or strategic and what makes them so. With this in mind, together with the goals the organization needs to realize, cross-functional teams determine and deploy a series of interventions in the supply-base. Each intervention uniquely focusing on driving the specific form of new value needed, or mitigating specific risks needed, for each supplier or supply chain.
Supplier Relationship Management is deployed with effective implementation of 5S Supplier and Contract Management for important suppliers and, for the critical few high importance and strategic suppliers, the 5A Strategic Collaborative Relationship step-by-step methodology – both part of The Orchestra of SRM®.
The Orchestra of SRM® Supplier Relationship Management made
The Orchestra of SRM® is central to how large companies worldwide structure their SRM and supply chain sustainability programs.
It helps prioritize and make sense of the multiplicity of approaches and interventions needed to maximize value from the supply base. Just as in an orchestra, different sections play at different times as the music changes. The same analogy helps us establish a winning SRM approach in any organization where every supplier has its own unique music.
The Orchestra of SRM® equips procurement teams to make a dramatic and sustained difference to the performance of the supply base. It’s built upon best practice risk, contract and relationship management, supplier performance measurement and improvement, supply chain management, and practical theory of establishing high-performing, joint collaborative relationships.
Implement Supplier Relationship Management and transform supplier and supply chain performance
Ask ten people what Supplier Relationship Management is and you’ll get ten different answers. And that’s why companies fall short when trying to do Supplier Relationship Management; why most programs focus on just one or two strands of Supplier Relationship Management; and why the value possible from the supply base goes unclaimed.
At Positive Purchasing we recognized that effective Supplier Relationship Management requires a comprehensive approach adapted and tailored for each key supplier or supply chain. We also know that Supplier Relationship Management is not a one-time project, but an ongoing philosophy requiring highly capable, well trained procurement professionals. That is why we are the partner of choice by some of the world’s biggest names to implement effective Supplier Relationship Management and create a high-performing team to manage and optimize the supply base ongoing.
Ambition
Determine what contribution the organization needs from its supply base.
Train
High-impact instructor-led training from Introduction level for your stakeholders, to Advanced training for your practitioners, with options to train your execs too.
Get ongoing learning and development with individually tailored elearning on Procleus.
Equip
Equip your team with a complete orchestra of SRM® suite of 5A and 5D processes, tools, resources and templates, available through our Procleus platform.
Enable & Embed
Governance for program success including governance set-up and program management, supply base segmentation and supplier team coaching.
Results
Get in Touch
If you’d like to discuss how our training, platform and package options could work for your organization, please click below or call us on +44 33 00 94 0000.
Supplier Relationship Management Training Courses
We offer high-impact Supplier Relationship Management training for procurement teams and business stakeholders.
Available either as classroom training at your location (in most countries worldwide), as live, online, instructor led workshops, or as an elearning pathway on Procleus. Our trainers are renowned experts in the field, with personal experience gained from practicing procurement for large organizations around the world.
The platform for strategic procurement and negotiation
Procleus® is the platform for strategic procurement and negotiation. It is the essential digital ecosystem for any procurement function and configurable to include Category Management, Supplier Relationship Management, Red Sheet® negotiation, Sustainable Procurement or Buyer’s Toolkit modules, and for each, options for methodology and complete toolkit, learning academy, intelligent workflow tools, competency assessment and status dashboard.
Enable Success & Embed Results
Effective Supplier Relationship Management programs that deliver wide ranging benefits demand top-down support, good governance and the right foundations for success.
We can help to put in place the structure needed to implement a powerful Supplier Relationship Management program across your organization and deliver the coaching and support needed to make it a success. We make implementing Supplier Relationship Management easy with our mobilization and success packages - choose from the following according to what you need vs have in place already.