Supplier Relationship Management

Supplier Relationship Management (SRM) can enable your organization to maximize the value of your organization’s interactions with its key suppliers. Your supply base could be home to huge untapped potential, yet it may also harbour significant risk. SRM is a procurement approach that challenges you to manage your key suppliers to unlock value and stay competitive.

Our SRM programs combine inspirational online and classroom tuition from our expert trainers with comprehensive tools and resources. Through applying our Orchestra of SRM® approach, and our proven 5A™ process, our courses will enable you to determine which suppliers are most important. We will then identify and implement the right type of SRM approach to secure the coveted combination of increased value and reduced risk for each individual relationship.

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An Introduction to the Orchestra of SRM

Procleus - Enabling SRM

Our unique Procleus digital platform enables global procurement teams to deliver remarkable benefits and unlock significant potential from the supply base. Featuring an extensive library of digital learning modules, individual competency assessment and managed learning programs alongside the complete suite of processes, tools, templates and resources for procurement and negotiation, Procleus is the essential tool for today’s procurement teams.

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Training Courses

High-impact courses for individuals and procurement teams, delivered either online as a series of instructor-led workshops, as classroom events or as blended learning solutions. Positive Purchasing’s trainers are renowned experts in their field, with personal experience gained from practising procurement for large organizations across the globe.

Public Course - Online | Supplier Relationship Management

SRM – Intensive – Online Public Course – September 2020

Scheduled for 22-25 September 2020, this intensive course will help you secure greater value, innovation and security of supply, as well as reduced supply chain risk. View Course

Training Course | Supplier Relationship Management

Supplier Relationship Management – Introduction

This introductory course covers the basic principles of the Positive Purchasing Supplier Management (SM) process as part of an overall SRM approach. View Course

Training Course | Supplier Relationship Management

Supplier Relationship Management – Intensive

Our intensive SRM course is based on our unique Orchestra of SRM® model and 5A™ methodology. View Course

Training Course | Supplier Relationship Management

Supplier Relationship Management – Advanced

This comprehensive advanced course is built around the Positive Purchasing Orchestra of SRM® model. View Course

Training Course | Supplier Relationship Management

Supplier Segmentation and Governance Workshops

A series of facilitated workshops for your organization to segment the supply base and determine which suppliers are important. View Course

Toolkits and Resources

Introduction to the Orchestra of SRM®


Our SRM program is built around our unique Orchestra of SRM methodology.

This stage-based approach uses best-practice theory and has been proven to deliver results in organizations around the globe.

The parts that make up the Orchestra of SRM are:

Supplier Segmentation
Segmenting the supplier base to determine which suppliers are strategically important and therefore what ‘orchestra intervention’ will generate value for the business.

Supplier Performance Measurement
Meaningful, targeted analysis and reporting to ensure compliance or as a basis to drive improvement among key suppliers.

Supplier Improvement and Development
Responding to, fixing and preventing supplier-related issues and investment in developing supplier capability.

Supplier Management
Ensuring compliance, managing risk and reviewing performance in your important suppliers on an ongoing basis.

Supply Chain Management
Driving advantage and managing risk upstream in the supply chain, including tools to help organizations realize sustainability and CSR goals.

Strategic Collaborative Relationships
Working with the critical few suppliers who can make a dramatic difference to your competitive advantage using our 5A™ process.

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Get in Touch

If you’d like to discuss how our training, online course and package options could work for your organisation, please click the link below or call us on +44 33 00 94 0000.

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Course Catalogue

To download our Training Course Catalogue, please click the link below.