Supplier Relationship Management

Supplier Relationship Management (SRM) can enable your organization to maximize the value of your organization’s interactions with its key suppliers. Your supply base could be home to huge untapped potential, yet it may also harbour significant risk. SRM is a procurement approach that challenges you to manage your key suppliers to unlock value and stay competitive.

Our SRM programs combine inspirational tuition from our expert trainers with comprehensive tools and resources. Through applying our Orchestra of SRM® approach, and our proven 5A™ process, our courses will enable you to determine which suppliers are most important. We will then identify and implement the right type of SRM approach to secure the coveted combination of increased value and reduced risk for each individual relationship.

The Program

An Introduction to the Orchestra of SRM


Our SRM program is built around our unique Orchestra of SRM methodology.

This stage-based approach uses best-practice theory and has been proven to deliver results in organizations around the globe.

Booking now! 2-Day Supplier Relationship Management public course,
1-2 October, 2019 – Windsor, UK

The parts that make up the Orchestra of SRM are:

Supplier Segmentation
Segmenting the supplier base to determine which suppliers are strategically important and therefore what ‘orchestra intervention’ will generate value for the business.

Supplier Performance Measurement
Meaningful, targeted analysis and reporting to ensure compliance or as a basis to drive improvement among key suppliers.

Supplier Improvement and Development
Responding to, fixing and preventing supplier-related issues and investment in developing supplier capability.

Supplier Management
Ensuring compliance, managing risk and reviewing performance in your important suppliers on an ongoing basis.

Supply Chain Management
Driving advantage and managing risk upstream in the supply chain, including tools to help organizations realize sustainability and CSR goals.

Strategic Collaborative Relationships
Working with the critical few suppliers who can make a dramatic difference to your competitive advantage using our 5A™ process.

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Making it Happen

Flexible solutions for implementing best practice in your organization

High-impact workshops for your team at your venue

Toolkits and Resources

Training Courses

Our in-house training provides high-impact, inspirational learning for your purchasing or procurement team. Positive Purchasing’s trainers are renowned experts in their field, with personal experience gained from practising procurement for big-brand companies around the world.

Get in Touch

If you’d like to discuss how our training, online course and package options could work for your organisation, please click the link below or call us on +44 33 00 94 0000.

Contact Us

Course Catalogue

To download our Training Course Catalogue, please click the link below.