Worldwide, the utility sector generates over $3,500 bn in revenues and is an industry that has been forced to change massively and quickly. As utility companies step up to meet the challenges they face amid waves of fresh change, procurement within this sector has been slow to catch up and play its strategic role.

Leading procurement expert, Jonathan O’Brien, and transformation specialist, Christine Lithgow Smith, explore what lies behind this and set out exactly what utility companies must do if procurement is to make a strategic contribution to the success of the organization.

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